Skip to content

FREQUENTLY ASKED QUESTIONS

Product, pricing, regulations and data

What people ask us most before they start, answered briefly. If yours isn't here, write to us and we'll answer it ourselves.

THE MOST COMMON ONES

  • The free plan covers 15 items and needs no card
  • The field app is included in every plan
  • It's available in all 24 official EU languages
  • A person from our team replies, not a form

Product

What is Slynga?

A 100% web-based platform for managing, inspecting and documenting the life cycle of lifting accessories (slings, chains, wire ropes, shackles, hooks) in line with Regulation (EU) 2023/1230.

Do I need to install anything?

No. The dashboard runs in your browser, with no installation and no server of your own. The operator's field app is installed on the phone: it's available for Android and iOS and is included in every plan, including the free one.

Does Slynga carry out the formal inspections?

No. The statutory inspection is signed by an external inspector or an authorised inspection body. Slynga doesn't inspect and doesn't certify: it keeps the proof of what others sign and reminds you of what's falling due.

How does AI import work?

You upload the manufacturer's certificate and the AI extracts the items and their details. Before anything is created, you see what it has understood and correct it: removing what you don't need is free. Items are only created, and credits deducted, when you confirm. Adding items by hand costs no credits.

Which languages is it available in?

All 24 official EU languages, including Irish and Maltese. The language is set per user, not per company.

Does it work if my equipment is spread across several sites?

Yes. Each item has its own location, and on site the operator identifies it by holding the phone to the tag via NFC or scanning the QR code. Whatever they record syncs automatically once there's signal.

Pricing and subscription

How much does it cost?

There are five plans: free, €41, €124, €206 and €330 a month, plus VAT. What changes between them is how many items, users and operators they cover, and how many AI credits you get each month. Paying annually is 10% cheaper.

Is the free plan really free?

Yes: €0, no card and no expiry. It covers 15 items, one user and one operator, and you get 300 free AI credits to try automatic import. It doesn't include monthly credits or API access.

Is there a minimum term?

No. You cancel from your own dashboard, without calling anyone, and it takes effect at the end of the period you've already paid for. Until then, you can undo it.

What happens if I go over my item limit?

Nothing is deleted and nothing you already have is locked: you just can't add new items. You're warned before you create them, not after. You can add a 50-item pack or upgrade your plan, and carry on where you left off.

Are the operator app and the API included?

The field app is included in every plan, including the free one. The API comes with the Enterprise and Corporate plans, and can be added to the others as an add-on.

Regulations

What does Regulation (EU) 2023/1230 require?

That every lifting accessory arrives with its CE marking, its EU declaration of conformity and its instructions, and that the manufacturer keeps the technical file. It applies from 20 January 2027 and replaces Directive 2006/42/EC. What falls to you depends on whether you're a manufacturer, importer, distributor or user.

What is the digital inspection logbook?

An item's complete history on a single page: what it is, who has it, every inspection with its result and the document that backs it up. It's shared via a link, so the auditor opens it without an account and without seeing the rest of your inventory.

Data and security

Is my data kept separate from other customers?

Yes, and it doesn't rely on each screen remembering to check: your company always comes from your session, and an application-wide check rejects any request for another company with a ‘not found’. Changing an ID in the URL gets you nowhere.

Can I export my data?

Yes, your full inventory as CSV or Excel, with whatever filters you have applied. It comes out with the same columns the import accepts, so the file you take away can go straight back in: it's not a dead copy.

How long do you keep the documentation?

For as long as you have an account, with no expiry: nothing deletes your items, certificates or history while you're still subscribed. The only things that expire are files generated on demand —an export, a PDF— and those are generated again whenever you ask.

What happens to my history if I cancel?

Before you leave, you can export all of it as CSV or Excel, and it goes back in through the import. We delete it 30 days after you cancel; invoices are kept for as long as the law requires.

All that's left is to try it

Fifteen items, one operator and 300 free AI credits. No card needed.