Privacy policy

Slynga is the controller of the personal data collected through this website.

For any data protection matter: privacidad@slynga.com.

• Contact form: name, email address, company and message, to handle your enquiry and reply to you.
• Security questionnaire: whichever one you send us, so we can complete it.
• Sign-up and subscription: billing and contact details, to set up your account and invoice you.
• Service usage data: what is needed to provide the platform to the customers who subscribe to it.
• Browsing the site: only if you accept statistics or advertising cookies, which pages you visit and whether you arrived via one of our campaigns.

We do not make automated decisions that produce legal effects concerning you.

• Your consent, for the contact form. You may withdraw it at any time, without affecting the lawfulness of processing carried out before withdrawal.
• Your consent, likewise, for statistics and advertising cookies. You can withdraw it whenever you like via ‘Cookie settings’.
• Performance of a contract or pre-contractual steps, for sign-up and provision of the service.
• Compliance with legal obligations relating to tax and accounting.

• Your account and what you upload, for as long as the account exists.
• Billing details, for as long as tax and commercial law requires.
• Form messages, one year, together with any attachments.
• Cookie data, for the lifetime of each cookie: see the cookie policy.

We do not disclose your data to third parties unless required by law. The following process it on our behalf, as processors and with the safeguards required by the GDPR: Stripe, for payments; Holded, for invoicing; IONOS, for email; Google Firebase, for mobile notifications; and Google Cloud, within the European Union, for reading certificates with AI.

If you accept cookies, Google, Meta and LinkedIn receive data about your browsing and may process it outside the European Union, with the safeguards of the EU-US Data Privacy Framework.

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability by writing to privacidad@slynga.com, stating which right you are exercising and providing proof of identity.

If you believe we have not handled your request properly, you can lodge a complaint with the Spanish Data Protection Agency (AEPD) (www.aepd.es).

We apply appropriate technical and organisational measures: each customer's data is isolated from everyone else's; sensitive data is encrypted in the database; and access is controlled by roles and permissions, with two-step verification. We explain it all on the security page.

We may update this policy to reflect changes in the law or in the service. The date of the last update is shown at the top of this page.